Bitching online for fun and profit

After my rave-turned-rant regarding TiVo, I sent a nasty email to their rebate support center. The result of my haranguing is below:

Thank you for your rebate inquiry. You are a valued Tivo customer, so we arepleased to inform you that we have updated your record. Your rebate submission is now valid. The rebate check should be mailed in the next 4-6weeks.

We appreciate your participation in this promotion. If there is anythingelse we can do to assist you, please contact us attivorebates@tivorebates.com. We are always happy to help.

You can also track the status of your rebate, using the Tracking number above, at www.tivorebates.com.

Jasmine
Promotions Customer Service

All I need to do now is complain about my overcharges and I’ll be all set on the TiVo gravy-train. Of course, they owe me the money, so I’m doing them a favor by being a forward customer.

One thought on “Bitching online for fun and profit

  1. TiVo Postscript

    In June, I blogged about the prospect of getting a new, cheap TiVo and my frustration at having been denied the $100 rebate on our Christmas TiVo. Well, I’m happy (and not so happy) to report that both issues have been resolved.
    First, we did…

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