Mostly Muppet

After reading this horrific story of parental abuse, neglect and inhumanity, I felt a horrible chill go through my spine. How could a human being, especially a parent, do this to another human being, specifically their own child.
Please read the story - The girl in the window - and try to keep your stomach from [...]

I want to talk about customer service, mostly by way of the intercept or follow-up survey.
Here’s the briefest of rundowns:
TiVo - Scheduling a show @ TiVo.com
AT&T - Making a purchase @ the AT&T Store (iPhone 3G)
The AJC - Direct selling from a sweaty college kid
The first intercept of yesterday: TiVo.com.
I was just trying to schedule [...]

I’m on a bit of a social networking/new media roll this week.
Last night I participated in my first podcast for the Georgia Podcast Network, a round table discussion/beer tasting/face off between Miller Lite and Bud Light.
I won’t spoil the outcome, but I think we came to some interesting conclusions and great topics while drinking two [...]

Kottke linked to a fascinating article, a taste-testing of Root Beers by the NY Times Wine guy, that made me absolutely salivate yesterday afternoon. If the on-campus commissary had any Root Beer on hand I would have drunk a gallon, I was that thirsty.
Read the whole thing, it’s a trip.
I didn’t start out as a [...]

If you’re the type who reads TV Squad or USA Today’s Pop Candy, I’m doing little else than regurgitating what they’ve already covered today.
Still, if you’re as much (if not more) of a freak for Lost as I am, you’ll appreciate the (little) effort.

I won’t be having a Lost party, but the discussion here might [...]