Part Mop. Part Puppet. All Crazy.
Nothing is set in stone yet, but Jenn and I are likely getting a new TiVo. We’ve already got a 40-hour Series 2 in the living room and a 14-hour Series 1 in the bedroom, but we need more television.
Turns out, TiVo is having a deal on refurbished 40-hour Series 2 TiVos. The unit itself is free if you pre-pay for a year’s worth of service. Sounds like a good plan, right. We thought so too.
But here’s the catch. From the email:
P.S. Don’t forget: As an existing subscriber, you pay just $6.95/mo. for TiVo service on your second, third, etc. box in the home with our Multi-Service Discount** that’s nearly half the regular monthly price!
This is a pivotal “P.S.” Currently we’re paying $12.95 a month for each of our Tivo’s. TiVo has been overcharging us by 6 bucks for half a year! Good thing I read the fine print of the email.
So what we hope will happen is this: we’ll pay the yearly fee on the refurbed TiVO - $155.40, or 12 x $12.95 - the standard price. Then, TiVo will give us $6.95 per month per TiVo for the existing units in my home.
At least that’s the plan. I’ll update more once we pull the trigger.
I also just remembered TiVo also owes me a $100 rebate on my XMas purchase of that 40-hour unit. I gotta get my money from these jokers. They’re bleeding me dry.
UPDATE: Turns out the rebate was declined for some horsheshit reason. Just fired off a nasty email to their support staff. They owe me my $100. Looks like our purchase of a new unit is on hold. You can bet I’m calling tomorrow to make sure they’re billing me correctly and that I get my rebate.
UPDATE II: I realize that what started out as a rave turned into a rant. I really do love TiVo, but upon closer examination, they’re jerking me around. Make this right, TiVo!
You're reading Mostly Muppet the personal blog of Seth Miller [About].
I don't really blog that much about Muppets, despite the URL, and focus mainly on Lost, etymology and whatever else strikes my fancy
The views expressed on this blog are my own and do not necessarily reflect the views of my employer.
Enjoy!
Mostly Muppet Dot Com
June 9th, 2005 at 3:47 pm
Bitching online for fun and profit
After my rave-turned-rant regarding TiVo, I sent a nasty email to their rebate support center. The result of my haranguing is below:
Thank you for your rebate inquiry. You are a valued Tivo customer, so we are
pleased to inform you that we have updat…
Mostly Muppet Dot Com
August 8th, 2005 at 11:37 am
TiVo Postscript
In June, I blogged about the prospect of getting a new, cheap TiVo and my frustration at having been denied the $100 rebate on our Christmas TiVo. Well, I’m happy (and not so happy) to report that both issues have been resolved.
First, we did…