After my rave-turned-rant regarding TiVo, I sent a nasty email to their rebate support center. The result of my haranguing is below:
Thank you for your rebate inquiry. You are a valued Tivo customer, so we arepleased to inform you that we have updated your record. Your rebate submission is now valid. The rebate check should be mailed in the next 4-6weeks.
We appreciate your participation in this promotion. If there is anythingelse we can do to assist you, please contact us firstname.lastname@example.org. We are always happy to help.
You can also track the status of your rebate, using the Tracking number above, at www.tivorebates.com.
Promotions Customer Service
All I need to do now is complain about my overcharges and I’ll be all set on the TiVo gravy-train. Of course, they owe me the money, so I’m doing them a favor by being a forward customer.